Operational management of off-the-shelf and/or bespoke applications, optionally including configuration-specific and code-level management.
Our Managed Application service looks after the day-to-day running of your applications, freeing you up to focus on more strategic work.
We can take care of anything from the operational administration of hosted applications, to configuration-specific and code-level management. If you already use our Cloud Compute or Private Cloud Compute services you can also benefit from our Managed Application service.
Why outsource your application management?
- Savings – make time, money and other limited resources go further by taking the strain off your staff.
- Peace of mind – your applications will be safe in the hands of our skilled and experienced support team, who'll take time to get to know your exact requirements.
- Extra support – free up your internal team to focus on other priorities.
You can choose from two levels of support. Whichever option you pick, you'll enjoy professional, high-quality and cost-effective levels of service, guaranteed by a comprehensive Service Level Agreement, covering:
- operational administration to packaged and/or bespoke customer applications, comprising availability and health monitoring, housekeeping, incident management and patch and fix implementation
- additional configuration-specific and code-level management activities, typically offered to Eduserv developed solutions or as a specialist custom service following a detailed assessment.